Insights that drive
business decisions

Our Approach

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Problem Definition

It starts with clearly defining the business challenge. Followed by assessing the need for research and whether qualitative research is the right approach.


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Tailored Inquiry

The right qualitative methods and questions designed to deeply understand the human experience for the business decision.

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Actionable Insight

Making sense of the human experience. Translating data into insights and strategic implications.

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Business Impact

Research that is clear, actionable and engaging. Results that drive business decisions.

Qualitative Methods

Choosing the optimal method & partners is driven by the challenge to be solved, the humans to be understood and client parameters. Every project is customized.

Here are some of the ways we learn from humans and bring them closer to clients:

In-person

Focus Groups

Shop-a-longs

In-situ Interviews

In-depth Interviews

Consumer Immersion Sessions

Observation


Virtual

Online Boards

Diaries/Journals

Mobile Ethnography

Video or Phone Interviews

Engagement

High impact presentations

Video &/or Audio integration

Infographics

Persona/Target Segment videos

Client workshops